Some advertisers are doubling their Amazon spends at the expense of Meta and Google. Here’s what’s driving the change.
By Lauren Johnson | March 12, 2024
Amazon’s growing advertising-tech ambitions are chipping into the revenues of Google and Meta. Advertisers say they can use Amazon’s data to effectively find new audiences. Amazon is also investing in privacy-focused tech, such as a data clean room.
Amazon’s push to grow its $47 billion ad business beyond its core search ads is starting to gain steam with advertisers. According to Laura Meyer, the founder and CEO of Envision Horizons, about 70% to 80% of advertisers’ Amazon budgets were going to search ads that drive sales. But Amazon is increasingly investing in advertising technology to grow its ad business beyond search placements and better compete with giants such as Meta and Google.
Over the past couple of months, Amazon has added new features to its “demand-side platform” that buys targeted programmatic ads — such as the ability to manage campaigns in bulk and a feature that allows advertisers to quickly vet creative to make sure it doesn’t violate any policies — to better compete with other DSPs such as Google and The Trade Desk. Advertisers say Amazon is also pitching the DSP as a key way of buying Prime Video ads.
Patrick Miller, a cofounder of the ad agency Flywheel Digital, says Amazon’s data is better than that of The Trade Desk and Google because it comes directly from shoppers and is indicative of what products people are interested in.
Separately, ad buyers say Amazon is heavily pitching its so-called data clean room that solves for the impending death of third-party cookies. Advertisers use the clean room to find audiences to target ads based on Amazon’s first-party data about its shoppers.
Mark Power, the CEO of the Amazon consultancy Podean, said these new features were effectively stealing ad budgets from Meta and Google.
“We’ve seen brands double Amazon spend, and some of that budget is coming from other parts of their business — coming at the cost of brand budget or performance budgets that would have gone to Meta and Google,” Power said.
Power said brands would often spend 8% of Amazon sales on ads — mostly search ads that drive sales. He said clients were now increasing budgets to represent 12% to 15% of Amazon sales, with the incremental dollars going toward Amazon’s adtech formats.
The goal of Amazon’s adtech products is to help convince brands that Amazon ads can grow brand awareness, as well as drive sales, using Amazon’s shopper data without third-party cookies. One advantage Amazon has over Meta and Google is using its shopper data to acquire new customers. Envision Horizon’s Meyer said it was getting more expensive and difficult for advertisers to find new customers on Meta.
“A lot of marketers right now are just trying to find the best return for the next ad dollar,” she said. “They need to continue to push boundaries and make sure that when they hit a point of diminishing return on one channel that they’re seeking out new channels that they can invest in.”
Amazon has long pitched to advertisers that its tools can do more than drive sales and can also grow brand awareness and affinity — two metrics used by big advertisers that don’t sell items on Amazon, such as insurance and financial companies, to vet the platform.
Ross Walker, a retail-media team lead at the ad agency Acadia, said Amazon was finally delivering on those ambitions because of more advanced ad tools and sales reps better versed in helping advertisers grow brand awareness.
“They’ve started to build it out to the point where they can now advertise it more actively,” he said. “Before, it was super bespoke and probably a very small team or cohort within Amazon.”