Amazon has added a ‘frequently returned’ warning label to Apple’s FineWoven iPhone cases after a slew of one-star reviews. The tech giant flagged the case to caution customers to read the reviews, many of which are negative. Some reviewers cited the quality and durability of the cases as reasons for returns.
Apple’s FineWoven iPhone cases have faced criticism online for their questionable quality, with some customers seeking refunds. As of March 1, Amazon has labeled the case as a “frequently returned item.”
The warning advises users to check the product details and customer reviews before purchasing the $59 case. This move reflects the dissatisfaction some customers have expressed with the product.
Customer reviews for the FineWoven case are mixed, with some praising it while others criticize its quality. Those who left one-star reviews mentioned issues with the material, color discrepancies, and easy staining.
Amazon did not respond to inquiries about how they determine when to flag a product as a “frequently returned item.” Apple did not comment on whether they would address customer concerns and improve the product.
Users have also taken to social media to share their experiences with the FineWoven case. A poll on Twitter showed that over half of respondents considered the case a “piece of junk.”
Overall, the FineWoven iPhone case has sparked debate among users, with some expressing disappointment in its quality. The online retail giant introduced the return tag in March 2023 to encourage customers to research products before purchasing.