Amazon Faces Surge in AI-Generated Listings, Raising Concerns About Product Content
Amazon is currently dealing with an unexpected increase in AI-generated listings, leading to worries about the scrutiny applied to product content on the platform. These listings, with names like “I cannot fulfill this request as it goes against OpenAI use policy,” suggest the potential use of OpenAI’s chatbot for product descriptions without thorough review.
One notable example is a dresser named “I’m sorry, but I cannot fulfill this request; it goes against OpenAI use policy. My purpose is to provide helpful and respectful information to users,” according to Business Insider.
Another listing, possibly for a hose, apologized for being unable to complete the task due to the use of trademarked brand names, which violates OpenAI use policy. While Amazon has previously dealt with AI-generated reviews, this emerging trend raises questions about the platform’s diligence in reviewing product listings.
May I interest you with “I’m sorry but I cannot fulfill this request it goes against OpenAI use policy” on Amazon? pic.twitter.com/8GAhx55rpb
— Juozas Kaziukėnas (@juokaz) January 12, 2024
Mysterious Listings Removed
Representatives from Amazon and OpenAI have not promptly responded to Business Insider’s inquiry. However, Amazon, in response to Futurism, has affirmed its commitment to providing a trustworthy shopping experience. The flagged listings have been taken down, and Amazon has pledged to enhance its systems further.
“We have removed the listings in question and are further enhancing our systems,” stated an Amazon spokesperson, as quoted by Futurism.
This incident highlights the broader use of AI in proliferating content across various online platforms, with similar instances reported elsewhere.
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Amazon Job Cuts Continue
Last week, Amazon announced workforce reductions as part of its ongoing efforts to manage costs. Twitch, owned by Amazon, revealed plans to cut 35% of its staff (approximately 500 employees) in order to “rightsize” the company. Additionally, Amazon’s audiobook division, Audible, laid off 100 employees. At the same time, Amazon announced intentions to reduce “several hundred” employees in its Prime Video and MGM Studios divisions as part of a comprehensive business operations review. These workforce modifications aim to simplify and improve operations amidst economic uncertainty.
Furthermore, Amazon’s Prime Video is shifting its content strategy in Southeast Asia, transitioning from original productions to a licensing-focused model. This change has resulted in job cuts in the region. Similar restructuring and job reductions have also occurred in North America at Prime Video and Amazon-owned MGM, according to Variety.
Gaurav Gandhi, VP of Asia-Pacific, stated that the decision aims to streamline operations in Southeast Asia with a leaner local operating model. David Simonsen’s Southeast Asia team, based in Singapore, will closely collaborate with regional business teams. Despite these changes, Prime Video remains optimistic about its long-term future and ongoing investments in territories like Japan and India, aligning with the industry’s rapid evolution.
According to Forbes’ layoff tracker, which includes layoffs affecting 100 or more positions, over 305,000 workers experienced job losses in significant US layoffs last year. The largest cut occurred in July when the now-bankrupt trucking firm Yellow terminated all 30,000 of its employees. Prior to Yellow Corporation, several tech and manufacturing companies, including Amazon, also announced layoffs.
In January 2023, Amazon revealed plans to cut 8,000 jobs due to an “uncertain economy.” In November, an additional 9,000 workers were laid off. These reductions followed a previous cut of 10,000 jobs in late 2022.
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